Self observation

Self observation

One of the simplest methods of assessment is for the designer to emulate using the product.

Self observation is the default method of assessment for many designers. They use the product themselves to find the difficulties that users might encounter. However, even a designer with exceptional empathy for the end-users will not assess a product accurately unless a suitably rigorous structure is in place. Such a framework should consist of defining the likely tasks for using the product and then breaking the tasks down into component steps and analysing each of those steps.

Try this now: Write down the steps required to make a cup of tea, then reveal the answers below.

• Home
• Introduction
• Data
• Definitions
• Approaches
• Design Process
• Assessment
• Case studies