 |
Department of Engineering |
 |
|
IT Services Division (Div S)
The IT Services Division (formerly the Computer Systems Group) is responsible
for IT and Telecommunications Services in the Department. As our
organisational chart shows, it is split into
two main sections: one supporting infrastructure (eg Web, network,
main computer teaching system, telephones, email,
databases); the other supporting computing in the
Research Divisions and Groups, largely through embedded staff.
(Clicking on a role on this chart will bring up a page describing
the role purpose and providing a link to the current role occupant's
home page.) There is also an
on-line list of members of the Division.
Services
Among the major services which we provide are:
-
The Computer Operators
who provide the primary face-to-face point of contact with us and a
wide range of other services. (This link is a useful starting point).
-
On-line computing help
(which provides another useful starting point).
-
The Teaching System
(see also the Operators' page above for details).
-
The Department's network
(wired and wireless) and the firewall which protects this against
external attack.
-
The Department's administrative databases including
EDDA,
Publications,
COMET, and various related
admin resources.
-
Support, mainly Divisionally-based, for research computing.
-
Computer Room facilities for research
-
Telephones.
-
Help with computer purchasing.
-
Various infrastructure services: some directly support users and others
support other systems and the network, e.g. email, departmental filestore,
LDAP (people name lookup), DNS (computer name lookup), NTP network time
signal, DHCP IP address assignment, network security and scanning, VPNs
for secure external access.
-
This web site.
Contacting us
The Computer Operators
will usually provide the primary face-to-face point of contact with us
but for more specific requirements and assistance from other members of the
Division, please use our
contact list. These email addresses feed into our request tracking
system and should ensure that the message gets as quickly as possible
to the most appropriate person.
Further Information
Recent
minutes
of the Division's various meetings are available online.
