Research group: Strategy and Policy
Telephone: +44 1223 7 65608
Andy Neely is Head of the Manufacturing and Management Division of the University of Cambridge Engineering Department and of the Institute for Manufacturing (IfM).
Andy is also the Founding Director of the Cambridge Service Alliance and the Royal Academy of Engineering Professor of Complex Services. He is widely recognized for his work on the servitization of manufacturing, as well as his work on performance measurement and management. Previously he has held appointments at Cranfield University, London Business School, Cambridge University, where he was a Fellow of Churchill College, Nottingham University, where he completed his PhD and British Aerospace. He was Deputy Director of AIM Research – the UK’s management research initative – from 2003 until 2012 and was elected a Fellow of the Sunningdale Institute in 2005, a Fellow of the British Academy of Management in 2007, an Academician of the Academy of Social Sciences in 2008 and a Fellow of the European Operations Management Association in 2009.
Andy is widely recognised as one of the world's leading authorities on organisational performance measurement and management. He has authored over 100 books and articles, including "Measuring Business Performance", published by the Economist and "The Performance Prism", published by the Financial Times. He has won numerous awards for his research and chairs the Performance Measurement Association, an international network for those interested in the performance measurement and management. Currently he is researching issues of performance and business model innovation in service businesses.
Manufacturing, design and materials
Performance measurement and management; business intelligence and analytics; service design and innovation; servitisation of manufacturing.
Complex, resilient and intelligent systems
Service design and innovation, big data and analytics.
- Visiting Professor at Cranfield School of Management
- President of EurOMA
- Schoeller Fellow
- Fellow of the British Academy of Management
- Academician of Social Sciences