Department role and responsibilities
Eleanor is an IT Infrastructure Engineer for Cambridge University Engineering Department.
Previously a large part of this role was supporting email:
- Setting up mail programs
- Solving problems related to email
- Arranging role accounts, or mailing lists
- Providing advice on best practice, spam and viruses
- Responding to both internal and external queries to postmaster
More recently the role is concentrating on Windows Server infrastructure, including Virus Protection, Windows Updates and software deployment via the department's Active Directory. Behind the scenes she also helps to develop and maintain the department's email servers, and is involved with other areas of Infrastructure Support including system updates, databases, user administration and security issues.
Eleanor is also a UCU Rep for the Department of Engineering.